CoolHockey.com Reviews
CoolHockey.com Customer Reviews (18)
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My go-to for gifts
Whenever I need a gift for my hockey-loving friends or family, this is the only store I shop. They have something for every team and budget. Plus, the customization options make gifts extra special.
Customer service A+
I had a small issue with a jersey and the customer service team resolved it quickly and professionally. They went above and beyond to make things right. That kind of service is rare these days.
Best customization out there
The customization service is unbeatable. Adding name and number for my Leafs jersey was fast, affordable and looks fantastic. The quality of the customization is identical to an official team jersey.
Never buying from another store again
I used to buy gear from a few different places but Cool Hockey has the best range, prices and service. One shop for all my hockey needs. Why buy anywhere else?
Limited Edition Items
Love that this store offers limited edition NHL merchandise that you can't find anywhere else. The t-shirts and patches are unique and add a fun twist to my NHL gear collection. I'm excited to see what other limited edition items they come out with in the future.
Never too old to wear a hockey jersey!
This site has great retro and throwback styles that have a vintage vibe. Even though I'm not a kid anymore, I still love sporting team gear on game days.
Just like the pros wear!
Materials, cut and details are all accurate replicas.
My son loves it!
Bought my hockey-loving 7-year-old a kids jersey for his birthday. The sizing and fit is great for little ones and the quality is just like the adult jerseys. He wears it for every game and practice. I'll be back for more kids gear for sure.
It's now my favorite jersey!
The new Reverse Retro 2.0 jerseys look fantastic. Bought a Leafs one and it's now my favorite jersey. The unique designs are eye-catching and the sustainable materials are a nice bonus.
Exactly what I wanted
Finding a women's jersey in my size isn't always easy. Cool Hockey had a great selection of women's gear in a range of sizes. The jersey I bought fits perfectly and was shipped quickly. It's great to find a store that considers female fans too.
CoolHockey.com Customer’s Q&A
CoolHockey.com FAQs
About coolhockey.com Prices and Cost?
At coolhockey.com, the prices for NHL Hockey Jerseys and Hoodies vary. The Adidas Primegreen Authentic NHL Hockey Jerseys for various teams such as the Toronto Maple Leafs, Vancouver Canucks, and Colorado Avalanche are priced at $229.00 USD. They also offer Customizable Hoodies for different teams with prices ranging from $130.00 USD to $135.00 USD. Additionally, they have a CoolHockey Adidas Jersey Mystery Box on sale for $150.00 USD, down from its original price of $175.00 USD. Please note that prices may vary based on the customization options and other factors.
About coolhockey.com Popular Products and Services?
CoolHockey.com is an online platform that specializes in selling and customizing officially licensed NHL hockey jerseys. They offer a wide range of products, with over 2913 items listed on their website. Some of their popular products include Adidas Primegreen Authentic NHL Hockey Jerseys of various teams like the Toronto Maple Leafs, Vancouver Canucks, and Colorado Avalanche. These jerseys are available in different styles such as Home, Away, Third, and Alternate. Each jersey is priced at $229.00 USD.
In addition to jerseys, they also sell Customizable Hoodies for different teams. For instance, they offer the '47 Retro Superior Lacer Hoody' for the Arizona Coyotes and the Boston Bruins, and the '47 Fleece Lacer Hoody' for the Boston Bruins and the Calgary Flames. The prices for these hoodies range from $130.00 USD to $135.00 USD.
CoolHockey.com also provides customization options for their jerseys. They offer two types of customizations: Pre-Stitched and Hand-Stitched. In Pre-Stitched customization, numbers and letters are pre-sewn and then applied by heat. In Hand-Stitched customization, numbers and letters are applied by heat and then hand sewn. This allows customers to have their jerseys personalized according to their preferences.
The website has been operational since 1999 and has established itself as a reliable source for purchasing NHL jerseys. It has received positive feedback from customers, particularly for its fast shipping, good pricing, and customer service.
About coolhockey.com Payment Method?
CoolHockey.com offers a payment method that allows you to split your purchase into 4 interest-free payments. You can spread the cost of your purchase over time by entering the credit or debit card of your choice for automatic payments every two weeks. There are no interest or added fees when you pay on time. This information is based on the details available on their website.
How long does it take to receive my order from coolhockey.com?
The production time for your order from CoolHockey.com can vary from 15-20 business days before your order is shipped. You will receive a Tracking Number by email within 24 hours of your order being scanned out of our distribution centre. After that, the standard shipping takes 3-5 business days, FedEx Express takes 2-3 business days, and FedEx Priority takes 1 business day. Please note that these times kick in when your items leave the distribution centre. If you are shipping to an APO/FPO/DPO address, transit times can take up to 45 business days.
coolhockey.com Return Policy?
CoolHockey.com has a detailed Shipping and Delivery policy. The shipping cost may vary based on location. They offer Standard Shipping (3-5 business days), FedEx Express (2-3 business days), and FedEx Priority (1 business day). The costs for these services range from $9 to $35. Shipping times begin when your items leave their distribution center. Please allow for the production time noted on your order, which can vary from 15-20 business days before your order is shipped. You will receive a Tracking Number by email within 24 hours of your order being scanned out of their distribution center. All their orders ship by courier with Federal Express. They can ship to any FedEx location, but they are unable to ship to P.O. Boxes in the U.S. They can ship to an APO/FPO/DPO address, however, transit times can take up to 45 business days.
As for the Return Policy, you do not need to pay for goods that are received damaged, broken, or defective. You should follow the retailer’s dispute instructions and report a problem in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days. If you have more questions, you should contact their Customer Service Department. They also offer a payment option through Klarna, where you can shop now and pay later for your purchase. It allows you to split your purchase into 4 interest-free payments. You can manage your orders and payments in the Klarna app.